Our retail facility is certified by RCC
Our wholesale facility is certified by Kof-K

We do not deliver ourselves, but we do use an independent service that will deliver anywhere in Los Angeles.

Yes... you can call the bakery to place an order, send an email to orders@RisingHeartsBakery.com, or visit our online store.

We will ship anywhere, but because our products are fairly heavy and need to be shipped no longer than 2nd day, shipping is generally very expensive outside of California.

We usually ship using UPS Ground. UPS Ground guarantees 3 day delivery in California, but in Southern California it usually arrives next day to urban areas. However, the farther out you go into rural areas, the longer it takes, and we cannot control when it actually arrives, nor can we guarantee that it will be in perfect shape when it gets there. We can tell you we have never had any complaints, though.

To avoid having products sitting in a warehouse over the weekend, we ship only on Mondays, Tuesdays, and Wednesdays. And, we do not always have everything in stock (we are very small), so we may have to hold your order for a bit to fill it completely. If you absolutely have to have it by a certain date, please call the bakery to let us know.

We charge a $10 handling fee to cover the cost of the shipping materials and packing time. We pack in the smallest box possible for your order. If you order more than 25 lbs, there will also be a small additional charge to cover the cost of larger boxes (UPS ships by weight and dimension).

Optimally we would ship all products frozen, but it is prohibitively expensive to cold ship our products. So, we will probably ship it frozen but with no insulation or ice. We have done this for many people with no complaints. We may also, depending on the nature of your order, ship it fresh without freezing. Either way, for maximum shelf life, you should put it in the freezer immediately upon receipt.

Yes, Rising Hearts Bakery has a separate wholesale facility located in Canoga Park and a distributor who can deliver anywhere in Southern California. Through this facility we service a number of retail outlets, restaurants, hotels and hospitality groups. If you are interested in discussing a wholesale account, please contact us at:
Dan Irwin dan@RisingHeartsBakery.com
310.815.1800

We will do what we can to accommodate any special requests, but we cannot develop recipes or change ingredients for individual orders. Just call us!

No, we do not make wedding cakes.

While we do use some organic ingredients, our ingredients are fairly specialized and very difficult to find and ship in organic forms. This makes them prohibitively expensive to use in commercial production.

Vegan means no animal products are used. All of our products are gluten and dairy free. When we label something vegan, it means egg-free and honey-free.

No, we use standard chocolate. Vegan chocolate is prohibitively expensive and in our experience does not work well in our recipes.

At this time, we do not make sugar-free products, but we do plan on developing some. Keep an eye on our Facebook page for new product announcements. We use mostly evaporated cane juice as a sweetener, as well as brown sugar, powdered sugar, agave, honey, rice syrup and corn syrup.

Yeast is required to make a dough that rises; all of our bread products use yeast, but the sweets and desserts do not.

Most of our products contain corn in some form or another.

While we limit the use of soy, we do use it in several products. And, anything that contains dark chocolate contains soy lecithin.

Xanthan gum is a natural byproduct of a biological process in which a bacteria converts sugars into a natural substance with properties similar to cornstarch. It is commonly used to replace gluten in gluten-free baking, giving the bread form and structure.